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Privacy Policy

Last updated: January 27, 2026

1. Introduction

At Travel with Maalaka, we value your privacy. We are a private travel agency owned by Maalaka Galbadage, and we are committed to protecting any personal information you share with us when contacting us about our private transport or tour services.

2. Information We Collect

We collect only the minimal data necessary to plan your Sri Lankan adventure. This typically includes:

Your name
Your phone number / WhatsApp number
Your email address
Travel dates and duration
Number of people in your group
Age range or presence of children in the group (optional – this helps us suggest age-appropriate activities, ensure safety, and provide family-friendly options such as child seats or adjusted itineraries)
Basic travel preferences (e.g., specific sites to visit, dietary needs)

We collect this information primarily when you message us on WhatsApp, send us an email, or use our contact forms.

Why We Ask About Age / Children

We ask about the age of travelers (or whether there are children in the group) **only** to:

Ensure all proposed activities are age-appropriate and safe (some attractions or adventures have minimum age requirements)
Arrange necessary equipment (child seats in vehicles, appropriately sized life jackets, etc.)
Adapt the pace and schedule of the tour for families with young children
Recommend more family-friendly alternatives when needed (e.g., relaxed beach time instead of high-adventure activities)

This information is **optional** — you can choose not to share it. We never share or sell age-related data. It is used only to provide you with the best possible, safe, and enjoyable experience during your trip.

3. How We Use Your Information

We use your personal details strictly to provide you with our services:

To reply to your inquiries and provide accurate tour quotations.
To plan and customize your transport itinerary in Sri Lanka.
To coordinate with our trusted drivers or local partners (sharing only the information they need to pick you up or guide you).
To send booking confirmations and updates regarding your trip.

4. Sharing Your Information

We respect your privacy and we do not sell, rent, or trade your personal information for marketing purposes.

We may share your contact details strictly with third parties required to deliver your service, such as our drivers or hotels you book through us. These parties are authorized to use the data only to perform the requested service (e.g., confirming your pick-up time) and are obligated to protect it.

5. Data Storage & Security

Your information is stored securely on password-protected devices (such as our mobile phones and laptops) and password-protected cloud services. We retain your information only as long as necessary to provide our services or as required by Sri Lankan law.

6. Your Rights

Because we are a small agency, we handle your data personally and transparently. You have the right to:

Ask us what personal information we hold about you.
Request correction or deletion of your data (subject to legal obligations such as accounting records).
Contact us directly via WhatsApp or email for any of these requests.

7. Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our services or the law. Any changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us directly:

Owner: Maalaka Galbadage
Business: Travel with Maalaka
Location: Bentota, Galle District, Southern Province, Sri Lanka
WhatsApp / Phone: +94 74 076 1298
Email: maalakatraveling@gmail.com

Thank you for trusting Travel with Maalaka with your travel plans.